Shipping

Shipping Information and Delivery Costs

  • Please allow 24 business hours to process your order after you place your order.
  • Myoga Studio then acknowledges your order and delivers the goods. You will receive an e-mail that confirms your purchase as soon as you have completed ordering online.
  • Every single shipment will be delivered to the shipping address chosen by the purchaser.
  • If the package is undeliverable because of missing, incomplete, or incorrect information, cost of resending package will be billed to the customer.
  • Phone number is required for additional security.
  • In case of errors or delays caused by the shipping carrier, we will help resolve the dispute to the best of our abilities, but we will not be held liable or responsible for carries delays or errors.
  • To cancel or modify your order, please contact us at SHOP@MYOGASTUDIO.CH. We will do our best to accommodate your order but be aware that orders shipped cannot be changed or cancel.
  • The purchase can also be picked up at Yoga Vibes (Av. de l’Université 24, 1005 Lausanne) after an email confirmation.

Delivery Costs

Delivery Costs are calculated automatically when placing your order online.

Shipping in Switzerland

  • 9 CHF Post Office (2-5 Busines days)
  • Free for Local Pick up in Lausanne

Shipping in Europe

  • Shipping cost will vary by country
  • We ship to all EU countries (3-7 Business days)

Return Policy

Refund & Returns Policy

We guarantee the right to return unsatisfactory products within 10 workdays if they have not been used. Replacement deadline is kept by the dispatch of the goods on time (postmark is appreciable). After expiration of the replacement deadline a binding purchase will be on hand.

The right to return unsatisfactory products is not valid for price-reduced goods and on the occasion of bargain sales.

The right to return unsatisfactory products require that, at any time, products must not be used and being in brand new condition as it has been dispatched.

Products are considered as unused as long as there are no detectable traces of usage. Moreover, the products must be returned intact and in original packaging together with the complete appropriate accessories. Customer covers all shipping costs. After the receipt in acceptable conditions of the return, the amount will be refunded without any postage charges.

Payment methods

Prices and Conditions of Payment

The prices are in Swiss francs (CHF). Myoga Studio is exempt from VAT. Price changes, misapprehension and errors are excepted. Prices are binding as applied at the time of the order. Time and Count subscriptions are personal and not reimbursable. The subscriptions do not expire.

We accept Paypal (PayPal supports a large number of credit cards, including Visa, MasterCard, American Express, etc.)

We also accept Bank Transfer (Poste Finance). You can place your order with this option selected and we will email you the Bank details to your email. No product will be shipped until all funds have been cleared in our bank.

Contact Us

Contact Us

We love our customers and we are at your service. If at any time your have a question, concern, or would love to give us some feedback about our brand, please do not hesitate to contact us through our email form or email us anytime at SHOP@MYOGASTUDIO.CH

Customer Service Hours: 10h00-20h00 CET All days of the week

Terms

General Terms and Conditions

Our general terms and conditions given below apply to contractual relationships with Myoga Studio Hubert, to any accomplishments and/or to all goods and services. If any regulations should become ineffective, outstanding terms and conditions will keep being valid. The ineffective regulation will be replaced by the legal establishment. When placing any order, the purchaser declares accordance to our General Terms and Conditions (GTC). Deviating terms/agreements require our written agreement.

Privacy Policy

Any personal information we ask you to give us is needed for business purposes only. It will be saved considering the data protection regulations. We treat all personal information as confidential. We will never pass any personal information to unauthorized third parties and will at any time protect it from unauthorized access. If you wish to subscribe from our newsletter, you are able to do it anytime.

 Ownership

The ownership of goods remains vested in the seller until certain obligations (usually payment of the purchase price) are fulfilled by the buyer.

Copyright and Related Rights

© Myoga Studio Hubert. All sites belonging to this website are copyrighted. Imitation in every way constitute an offence against the copyright law and will be prosecuted. These obligate to compensation.